Singapore. Live receptionist. Real phone numbers.
An AI front desk for phone calls and WhatsApp.
For hotels, clinics, F&B, home services, and any business with a phone and WhatsApp. English, 中文, and Bahasa. Booking built in. Handoff when it matters.
Over 10,000 calls and messages handled. Built by the founders, not a dashboard.
Over 10,000 calls and messages answered. Across hotels, clinics, F&B, and home services.
Everything Your Front Desk Needs
Four capabilities that work together to handle every customer interaction
Inbound
Answer Every Call & Message, 24/7
Never miss a customer call and message again. Your AI front desk picks up instantly, handles inquiries, and escalates to your team when needed.
Learn moreBooking
Smart Appointment Management
Automate reservations, appointments, and scheduling. Real-time availability checks with instant confirmations.
Learn moreMultilingual
Speaks Your Customer's Language
Natural conversations in English, Chinese, and Bahasa. Detects language automatically and responds fluently.
Learn moreInsights
Know What's Happening
Call and message transcripts, booking analytics, peak hour tracking, and common question patterns. All in one dashboard.
Learn moreGrow Revenue.
Not Overhead.
For a home services business with 2 staff handling S$60,000/mo revenue, AI Front Desk can put $469.2K back in your pocket over 2 years.
Edit your revenue and staff count to see how much AI Front Desk can save you.
2,336
Extra bookings captured per year
> ↗ 77% vs Y1
240
Staff hours saved per year
> 25% after first year
$467.3K
Revenue from extra bookings per year
> ↗ 77% vs Y1
$2.0K
Staff cost savings per year
> 25% after first year
How It Works
Three simple steps to never miss a call or message again
Phone call and messaging data flow into email, APIs, analytics, webhooks, and your CRM, automatically.
Map your workflows
Tell us about your business. We configure the system to match your operations, whether you run a restaurant, clinic, home service, or spa.
Train on services & FAQs
Upload your services, pricing, FAQs, and booking rules. The AI learns your business inside out.
Go live in days
Launch with confidence. Human handoff stays seamless; your team steps in when needed.
Seamless Integration
Your AI receptionist integrates with any booking system, CRM, or existing software. The Swop Labs team will be there to prototype, validate, and ship your custom solution.
Built for your industry
Same AI backbone, customised for each vertical. Same founders picking up the escalations.
Front desk answers at 2am so the guest asking for a Jakarta airport transfer in Bahasa does not hang up and book a rival. Handles F&B reservations, spa bookings, late checkouts, and routine room service. Escalates real emergencies to the duty manager with full context.
We built Swop Labs because we were the ones missing the calls. Running our own businesses, we watched leads drop to voicemail after 6pm, hang up when nobody in the office spoke Mandarin, and go to whichever competitor rang them back first. Hotels, clinics, workshops, showrooms, any business with a phone lives this every day. It is not a software problem. It is a staffing problem with a software answer.
Founders at Swop Labs
Singapore.
Over 10,000 calls and messages answered and counting.
Speaks Your Customers' Language
Natural conversations over phone and WhatsApp in the languages your customers prefer — voice calls and messages, with cultural awareness built in.
More languages coming soon. Contact us if you need a specific language.
Simple, transparent pricing
Predictable monthly rates. Cancel anytime.
AI WhatsApp
Starter
- 24/7 AI Messaging
- Google/Calendly Booking Sync
- Local Context & Slang
Growth
- Everything in Starter
- Advanced CRM/PMS Integrations
- Priority Support
AI Voice
Starter
- 24/7 AI Call Answering
- Google/Calendly Booking Sync
- Local Context & Slang
Growth
- Everything in Starter
- Advanced CRM/PMS Integrations
- Live Call Transfers
AI Front Desk Elite (All-in-One)
Total coverage across Voice & WhatsApp with unified systems integration.
Need multi-location coverage or complex enterprise CRM sync?
Note: Because every business operates differently, custom data capture forms or highly specialized integrations may require a one-time setup consultation. We adapt to your workflow.
Enterprise Security & Data Privacy
Market-leading architecture built for strict compliance and zero-trust environments. We protect your data with the same rigour as your procurement team.
PDPA & DPTM Ready
Engineered in alignment with Singapore's PDPA and designed for IMDA Data Protection Trustmark audit standards.
GDPR Compliant
Privacy-by-design with AES-256 encryption, zero-data-retention options, and strictly regionalized server deployments.
Enterprise Grade
Role-based access control (RBAC), immutable audit logging, and isolated tenant architectures for high-liability sectors.
View our full compliance documentation and security whitepapers.